Carolina Complete Eye Exams in North Carolina: What You Need to Kno

Dr. Ryan Corte
Sep 21
2 min read

Updated: Oct 12

Are you looking for an eye doctor that accepts Carolina Complete in Charlotte or Asheville, NC? If so, look no further!

Carolina Complete Eye Exams in North Carolina

At Reflect Vision Care, our eye doctors proudly accept Carolina Complete. We also participate with a variety of vision and medical insurance plans, including NC Medicaid managed care plans, so you and your family can access the care you need.

Does Carolina Complete Cover Eye Exams and Glasses for Children and Adults?

Yes! Children and adults are eligible for an eye exam and glasses under Carolina Complete, which administers vision care benefits for NC Medicaid managed care.

If you have a medical eye problem, such as pink eye, allergies, dry eye, glaucoma, or cataracts, coverage is provided through NC Medicaid and NC Health Choice. This ensures that both routine and medical eye care are accessible and affordable.

Will Carolina Complete Replace Broken Frames?

Carolina Complete does not cover replacement of broken frames. If your glasses break before you are eligible for a new pair, you’ll need to replace them out of pocket.

A good rule of thumb for kids is: “If they’re not on your face, they’re in your case!”

Does Carolina Complete Cover Contact Lenses?

Carolina Complete does not cover contact lens materials or evaluation fees. If you want to wear contact lenses, these costs would be out of pocket.

The good news? At Reflect Vision Care, we provide affordable contact lens evaluations and carry only the safest and most comfortable contact lenses, many of which are budget-friendly.

Does Carolina Complete Cover LASIK Surgery?

No. Carolina Complete does not cover LASIK or other elective vision correction procedures. Like most insurances, LASIK is considered a cosmetic procedure, similar to plastic surgery.

Quick Reference: Carolina Complete Coverage

Service / Benefit	Coverage Under Carolina Complete	Notes
Eye Exams	✅ Covered for children and adults	Provided through NC Medicaid managed care
Glasses	✅ Covered for children and adults	One pair provided per eligibility period
Medical Eye Problems (pink eye, allergies, dry eye, glaucoma, cataracts, etc.)	✅ Covered	Through NC Medicaid and NC Health Choice
Broken Frames	❌ Not covered	Must pay out-of-pocket if broken before new eligibility period
Contact Lenses	❌ Not covered	Materials and evaluation fees are out-of-pocket; affordable options available at Reflect Vision Care
LASIK / Elective Vision Surgery	❌ Not covered	Considered elective / cosmetic, like most insurance plans